HR Business Partner - CA Sofia

Human Resources | Operations

This is an exciting opportunity for an individual looking to work in a unique game development environment. This will be a challenging and varied HR role within a fast-growing AAA games development studio and publisher lead quality assurance team in our growing, state of the art bespoke facility in the heart of Sofia’s business park.

This role presents an amazing chance to work in a creative environment with some of the very best in Game Development. Not only will you be able to work closely with the Senior Management at Sofia, but you will also be part of the SEGA and Creative Assembly family in the UK.

Key Responsibilities

Reporting to the Head of HR, you will be a key HR person within the HR team, providing support to the office. As a result, you will be required to build trust and confidences across the teams whilst performing the full range of HR generalist duties. As a part of a small but experienced HR team, you will effectively and confidently deal with employee relations issues and give guidance on studio and wider policies.

As part of your role, you will be supporting performance management at all levels across the office and ensuring learning and development initiatives are delivered. Excellent communication skills are vital in this position and you will be responsible for reporting on attendance, sickness, disciplinary and performance issues to key members of the leadership team. To support this, a part of the remit of the HR Business Partner will be required to provide routine and ad hoc HR reports, analyse the data and make relevant recommendations to the Head of HR.

You will need to be familiar with current employment law and apply company HR policies and procedures where relevant, providing accurate advice and offer suggestions for improvement. During periods of growth on your project, there will be a need to support recruitment initiatives at peak times. As an ever-evolving business, there will be opportunities for ad hoc HR project work. This is an excellent opportunity to practice HR in a creative and truly people focused environment.

Knowledge, Skill and Experience


  • Employee relations experience is essential
  • Up to date and proven experience of working in a busy, fast pace
  • HR department with dealings in capability, disciplinary and attendance matters
  • Ability to successfully problem solve and apply the right approach
  • Understanding and good application of current employment law
  • A flexible team player and self-starter who is well organised and detail orientated
  • The ability to listen and influence with excellent verbal and written communication skills
  • Proficient in MS Office packages; specifically, in Excel, Outlook and Word


  • Previous experience within a creative digital or technological environment
  • Experience as an HR generalist

SEGA and Creative Assembly have joined forces in state of the art offices in Sofia’s Business Park; we are going to have two fast-growing and highly ambitious groups under one roof!

SEGA is one of the leading interactive entertainment companies in the world, and our best in class new Quality Assurance operation in Sofia serves our game development teams in the UK, France, Bulgaria & Canada in providing quality, timely and effective QA services.

Creative Assembly is one of Europe's leading games development studios, founded in 1987 and located in West Sussex, UK, and in Sofia, Bulgaria. With a heritage of award-winning AAA titles, including the multi-million selling Total War™ series, Creative Assembly continues to build an impressive portfolio of games and world-renowned partnerships; working with Games Workshop on Total War™: WARHAMMER®, Wargaming Alliance on Total War™: ARENA, Twentieth Century Fox on Alien: Isolation, plus 343 Industries and Microsoft on Halo Wars 2.

Together we’re building two games teams with shared values of teamwork, respect & quality, and fostering opportunities for career progression; each area having its’ own identity and culture with the shared goal of making great games for SEGA of Europe. If you’d like to be a part of the new gaming powerhouse in Sofia, then this is the right place for you