Experienced QA Manager

Quality Assurance | Total War

Creative Assembly are looking for a QA Manger to join our Total War team based at our studio in Horsham, in the heart of West Sussex. This is an excellent opportunity to join a team and have an impact on a wide range of projects within the studio.

In this exciting role, the successful candidate will build up to cover a range of TW projects including DLC and services.  Bringing in prior knowledge and experience, this role will be both process and people orientated.

Key Responsibilities 
As QA Manager, you will be closely supporting the TW development team, and be responsible for leading all QA aspects of a TW project throughout its lifecycle, from early development through to post release support.  This will include defining the specific team needs and required roles and directly overseeing the leadership and development of QA staff on the project.

On a day to day basis you will:
  • Ensure the quality of testing conducted, as needed, to form your own efficient QA team. Both internal and external test teams are to be applied as needed to execute the test strategy.
  • Utilise your prior games development experience to assist the assigned project development team in undertaking good QA practises throughout. This will include early development planning to form an evolving test strategy via ongoing communication with the lead developers.
  • Be responsible for assisting with any resourcing and hiring needs for the team as well as any training and mentoring required.
Knowledge, Skill and Experience 


  • Excellent QA leadership experience
  • Excellent, self-sufficient problem-solving skills.  You will be aware of potential and current issues and offer practical and realistic plans to resolve them
  • Game studio development experience, ideally having worked on one larger project
  • Recruitment, hiring and interview experience
  • Relevant experience in project management, with a good understanding of planning scheduling, process, tracking and resource allocation
  • Excellent written and verbal communication, time management and organisational skills
  • Experience with Agile and similar methodologies
  • Relevant experience working with multi-disciplinary teams
  • Able to identify and assess risks and communicate ways to mitigate them
  • Awareness of development pipelines and process
  • Training new QA teams
  • Data analysis and reporting (PowerBi, Jira, Excel)
  • A range of experience with Automation
  • Experience with team budget planning

Creative Assembly is about the right people making the best games. We are united through our values; Quality, Focus, Teamwork, Respect and Trust. 

Winner of multiple Best Place to Work Awards, we house many talented people, from trainees to industry veterans who constantly challenge us and make sure we are striving for the best within our games and our studio life.

We have studio sites in Horsham UK and Sofia Bulgaria, including a number of bespoke state-of-the-art audio suites and a dedicated motion capture site.

Currently we are working fully remotely, and we continue to assess the COVID-19 situation with the safety of our staff our number one priority. We are still actively recruiting and onboarding new staff each week. Our expert IT and HR teams will set you up with everything you need to join remotely whether you will need to relocate to the UK (or within the UK) now, or at a later date.  

We offer many benefits to support you and your family including:
  • Bespoke and funded relocation package for you and your dependents, with support throughout the process from our dedicated Relocation Specialist
  • Enhanced maternity and paternity, private medical and dental insurance, life insurance, permanent health insurance, critical illness cover and free health care screening
  • Generous holiday allowance plus full studio closure over the Christmas and New Year period, as all UK Bank holidays
  • Annual discretionary studio bonus
  • Join our award-winning education and social responsibility programme; the Legacy Project, as an industry ambassador to mentor and educate others
  • Defined career development pathways and personalised training support including; SEGA Dev Day, internal masterclasses, prestigious creative workshops, on-site training with renowned specialists and global conference attendance
  • Season ticket travel loans and cycle to work scheme with free bike servicing and discounted car valet service on site
  • Free games and merchandise plus access to our extensive games library
  • Free breakfast every day - toast, bagels, pancakes, cereals, yoghurts, fresh fruit, smoothies, juices, milkshakes and more in our fully stocked kitchen*
  • Wellbeing support with an employee assistance programme and onsite confidential sessions
  • In-studio heavily subsidised massage therapy*
  • Discounts for home technology, travel insurance, corporate gym membership, cinema tickets, holidays, trips out and Ikea vouchers, and many local businesses including estate agents
  • Studio parties for you and your family; such as our Summer Festival, Christmas Party plus a separate Children’s Christmas Party. We also have Cinema days and wrap parties for game releases*
  • Studio community activities such as free Japanese lessons, life drawing, creative writing, Pilates, Walking Challenges, Couch to 5k, basketball, game and movie evenings, board game club, 5-a-side football, CA Choir, Sword fighting (yes, sword fighting) and loads more*
*some of the above in-studio benefits are on hold while we work remotely during COVID-19. 

Our studio sites have disabled access. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.