Director of Live Operations

Console Team Production
This is an excellent opportunity for an experienced live operations lead to join the CA team, looking after the operations for our most ambitious project to date. In this role, you will oversee the team, be responsible for planning, launching, supporting and operating the service of our new AAA title, as well as helping to ensure the game team delivers and responds effectively when needed.

Key Responsibilities

In this role, you will lead the live operations team and work closely with the game team to ensure they have planned and are capable to launch, operate and support the title, executing the pre and post release roadmap and responding to business objectives of the changing live environment.

You will be involved with every aspects of the project through its entire life cycle, coordinating and communicating across multiple disciplines such as community, brand, marketing, production, analytics, business and other services.

You will be responsible for coordinating and running the live operations with the mindset to understand, balance and prioritise the different and often competing aspects of our business, owning the live operation issue list. As part of the leadership team of the title you will make sure that our players are satisfied, and we are setting and achieving our operational goals as effectively as possible.

Knowledge, Skill and Experience

  • Minimum three years of experience in planning and operating online games, software OR experience of planning and successfully launching and operating AAA titles
  • Senior level experience and good understanding of production, ARM and all other important aspects of our business
  • Experience and ability to thrive in a fast-paced environment
  • Experience and ability to connect people, build and maintain a team through cooperation and collaboration
  • Very strong organisational, management and problem-solving skills and mentality
  • Very strong verbal and written communication skills
  • Self-starter, ability to identify and pre-empt problems and issues others might have missed
  • Production background
  • Interest in sci-fi
  • Avid gamer

We are Creative Assembly

We gather the greatest talent out there, coming together to craft authentic and detailed experiences of the highest quality.

We focus on our strengths and embrace our uniqueness, collaborating across teams and giving everyone the trust and respect to be masters of their craft.

Our values form the foundation of our culture and ethos:
  • Quality - Everything we do is about quality, from individual actions to final products, we take pride in the detail and authenticity of all our creations.
  • Focus - We focus on our strengths as a studio. Our teams might work across different projects, but our goals and vision should be clear for everyone.
  • Teamwork - We are a collective who thrive working across teams, empowering each other to succeed.
  • Respect - Respect at CA is given as a default, we respect each other as diverse and unique individuals, who come together to create games our fans will love.
  • Trust - Alongside respect, we trust each other, our teams and our leaders as experts of their craft. Everyone is given creative autonomy and freedom to make a real contribution to our projects and our legacy.
Our studio sites have disabled access. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.